Last updated: 29 June 2026

Walsall Marketing (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why, and what your rights are. It applies to walsallmarketing.co.uk and any enquiries you make with us.

Who we are

Walsall Marketing is a digital marketing agency based at 34 Sneyd Lane, Bloxwich, Walsall, WS3 2LP. For any data protection questions, contact us at support@walsallmarketing.co.uk or on 07542 105457. We are the data controller for the personal data we collect.

What we collect

When you contact us through our website form, by phone, by WhatsApp or by email, we may collect your name, business name, phone number, email address, and any details you choose to share about your enquiry. When you browse our website, our hosting and analytics tools may collect technical data such as your IP address, browser type, device, and the pages you visit.

Why we use it and our lawful basis

We use your contact details to respond to your enquiry, arrange and carry out your free consultation, and provide the services you ask about. Our lawful basis for this is taking steps at your request before entering a contract, and our legitimate interest in responding to enquiries. If you become a client, we use your data to deliver and manage your services, and our lawful basis is performance of our contract with you. Where you have agreed to receive marketing from us, our lawful basis is your consent, which you can withdraw at any time. We use website technical data for our legitimate interest in keeping the site secure and improving it.

Marketing

We will only send you marketing messages if you have asked us to, or where permitted by law for similar services to an existing client. Every marketing message includes a way to opt out, and you can tell us to stop at any time by emailing support@walsallmarketing.co.uk.

Who we share it with

We do not sell your data. We share it only with trusted providers who help us run our business, such as our website host, email provider, form provider, and any CRM or analytics tools we use. These providers act on our instructions and are bound to protect your data. Some of these providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK-approved data transfer agreements. We may also disclose data where required by law.

How long we keep it

We keep enquiry data for as long as needed to deal with your enquiry and for a reasonable period afterwards in case you get back in touch, then delete it. Client data is kept for the duration of our work together and for as long as required afterwards for legal, accounting and tax purposes, then securely deleted.

How we protect it

We use appropriate technical and organisational measures to keep your data secure, including secure hosting and restricted access.